Category: Sales Training

Built-in: Gaining trust and driving sales

Asking the right questions can lead to upselling opportunities and a better customer relationship, suggests Beko Plc head of

Cooking: It’s not just a chef’s hat you need to wear…

A consultative, solution-based approach is needed for selling cooking appliances, writes the team from T21 How many times does a

TV: Talk tech in the customer’s own language

Allow a customer to view a TV at its best and get hands on with the remote to see

Laundry: Asking the right questions

Don’t assume what the customer wants when it comes to their laundry appliances, suggest the team at T21 Recently T21

Floorcare: Clean up on your floorcare demonstrations

Being properly prepared for a demonstration makes the world of difference, according to the industry trainers at T21 T21 has

Refrigeration: Cutting through the noise

The team at T21 suggest asking the right questions so you can pick out the features which offer key

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