Industry Comment

  • 1 in 4 customers wait six months before making an expensive purchase, study finds

    By ieradmin on February 16, 2018
    Almost a quarter (24%) of customers spend up to six months on research before making a considered purchase, according to new stats. When looking to buy a luxury item, like a car, new kitchen or sofa, the majority of consumers (28%) will typically spend up to a month properly researching the options available before making a decision. And some customers […]
  • Preparing for GDPR: time to act on data protection compliance

    By ieradmin on February 16, 2018
    Time is running out for retailers to ensure compliance with new data protection laws or face stiff penalties, a law firm has warned. The General Data Protection Regulation (GDPR), which applies from May 25 2018, will place greater emphasis on the way in which businesses process personal data, with a series of changes around the collection, storage and usage of […]
  • BRC: January shoppers keep calm and carry on

    By ieradmin on February 6, 2018
    The British Retail Consortium (BRC) and KPMG have released the retail sales monitor for January 2018, covering the four weeks from December 31 2017 to January 27 2018. In January, UK retail sales increased by 0.6% on a like-for-like basis from January 2017, when they had decreased 0.6% from the preceding year. On a total basis, sales rose 1.4% in […]
  • John Lewis showcases Quiet Mark windows across UK

    By ieradmin on February 6, 2018
    Quiet Mark, the international award programme for excellence in low-noise technology and solutions to unwanted noise, is taking centre stage at 16 John Lewis shops for five weeks from late January. As a longstanding retail partner of Quiet Mark, John Lewis is devoting flagship window space to raising awareness of quiet products, which help reduce noise in the home and […]
  • Amazon UK revenue grows at fastest rate since 2011

    By ieradmin on February 5, 2018
    According to Amazon’s annual report, the retailer enjoyed its fastest rate of growth for six years, analysts at GlobalData have noted. The results should have competitors concerned, the company added, with further impact on the online retail sector predicted. GlobalData UK retail research director Patrick O’Brien commented: “It may be no surprise to hear that Amazon continues to prosper in […]
  • IFA Tech Trends: Smartphones rule, TV buyers go large

    By ieradmin on January 26, 2018
    Premium products continue to power powering broad segments of the market for consumer electronics, whether it’s for smartphones, mobile computing, TVs or wearables, the first IFA Tech Trends report has found. The IFA Tech Trends report is based on real-time point-of-sales data from market analysts GfK, and the insights of the team behind IFA Berlin. IFA Berlin executive director Jens […]
  • Online retail shows signs of a maturing market with a tough 2018 to come

    By ieradmin on January 23, 2018
    UK online retail sales were up 12.1% on average year-on-year (YoY) in 2017, according to the latest figures from the IMRG Capgemini e-Retail Sales Index. Compared to 2016’s YoY average of 15.9%, and just under 2 percentage points lower than the Index’s 2017 forecast of 14%, the fall in annual growth is one of multiple indicators of a maturing market. […]
  • UK consumers reluctant to buy expensive goods online, research finds

    By ieradmin on January 22, 2018
    Almost two thirds of consumers are unwilling to make expensive purchases online and prefer to spend larger amounts in store, according to new research. A study of 1,000 UK consumers, conducted by PushON, found that 62% of shoppers would rather buy pricey, considered purchases in store, rather than online, with a massive 82% believing in store purchasing gives them more […]
  • Dreary December retail sales deliver disappointment

    By ieradmin on January 19, 2018
    Lower margins and squeezed prices revealed a disappointing end to the Golden Quarter in the December Retail Sales figures from the Office for National Statistics (ONS), as it appeared consumers bought their spending forward to November 2017 with events such as Black Friday. Key findings from the statistics included the weakest quarterly growth since Quarter 1 (Jan to Mar) 2017, […]
  • Retailers should ‘embrace digital technology’ to avoid being left behind

    By ieradmin on January 15, 2018
    Recent figures have demonstrated that many retailers suffered in the run-up to Christmas as shoppers steered clear of high street and margins were squeezed by higher costs, Black Friday discounts and online shopping. Insight UK sales director Gill Holloway was among those to comment on the figures. She said: “The latest figures from the BRC and retail analysts Springboard confirm […]